• You may return any online purchase to us within 14 days of receiving it. Please note that sales of clearance items are final.
• Pending inspection, a refund will be issued to you for the value of the item including taxes. All shipping charges on returns are non-refundable.
• To ensure that your return is processed accurately and promptly, please contact us first.
• Once the product is received at our warehouse in good condition we will issue a refund for the amount of the product and tax to the original
method of payment used for the purchase. All shipping charges on purchases and returns are nonrefundable.
All merchandise must be in the original packaging.
• If the item’s box was damaged in transit or the item was defective upon receiving, we require photo verification of the damage.
• All defective/damaged during shipping items will be refunded completely, including shipping.
• Please allow 2-3 business days for refunds to be posted to your account.
• For hygiene reasons, we do not accept exchange or return of panties, bikinis, g-string, thongs, or similar intimate items.